Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


We offer our subscription boxes on either a 7, 14 or 30 day plan. Meaning that you will receive one of our boxes either every week, every fortnight or every month. In each box, we'll send you different, new exciting snacks that are all 100% vegan!

If you have any product enquiries of special requests, don't hesitate to drop us an email at and our team will be able to assist you.

Not a problem! Drop us an email at and we will be able to assist you.

The entire Pips store is 100% vegan friendly, and all of our products are sourced from high-quality suppliers.

We are always open to new collaberations and partnerships. Whether you have a product that you think would be great on the Pips store, or would like to promote our brand, let's chat! Drop us an email at

Pips work with One Tree Planted, who are a non-profit environmental charity on a mission of global reforestation. Trees help clean the air we breathe, filter the water we drink, and provide habitat to over 80% of the world's terrestrial biodiversity. You can help plant a tree by toggling on the 'plant a tree' at the checkout!

We also now work with Viva!, a charity campaigning to end animal suffering and protect our planet. With a Viva! membership, you can access an ongoing discount with Pips.


Our subscription boxes are letterbox friendly, so no need to be in! We also ship all products in eco-friendly biodegradable protective packaging - keeping your food safe whilst reducing our environmental impact.

We now offer international shipping! The standard international shipping cost is £5.00, and will be calculated at checkout.